Privacy Policy

Privacy Policy for SchoolOfLock.com

Effective Date: December 1, 2025

SchoolOfLock.com (“we,” “us,” “our,” or the “Site”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website schooloflock.com, register for an account, purchase courses or memberships, or otherwise interact with our services.

Please read this policy carefully. By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide Directly

  • Name, email address, mailing address, phone number, DCJS ID number
  • Account credentials (username, password)
  • Payment information (processed through third-party payment processors; we do not store full credit card numbers)
  • Profile information (bio, photo, interests, etc.)
  • Communications you send us (support tickets, emails)

b. Information Collected Automatically

  • IP address, browser type, device information, operating system
  • Usage data (pages viewed, time spent on site, clickstream data)
  • Cookies and similar tracking technologies (see Cookies section below)
  • Referrer URL and exit pages

c. Information from Third Parties

  • If you log in via Google, Apple, or another third-party service, we receive information you authorize them to share (e.g., name, email)
  • Analytics data from Google Analytics, Meta Pixel, or similar services

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, maintain, and improve the Site and our services
  • Process transactions and send transactional emails (order confirmations, receipts, password resets)
  • Create and manage your account
  • Respond to customer support inquiries
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, local storage) to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how users interact with the Site

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may limit functionality of the Site.

We also use Google Analytics and other third-party analytics providers. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers who help us operate the Site (hosting, payment processing (Stripe, PayPal), email delivery (Mailchimp, Mailgun), analytics)
  • Legal authorities when required by law or to protect our rights
  • In the event of a merger, acquisition, or sale of assets (your information may be transferred)

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Account data is kept as long as your account is active. Inactive accounts may be deleted after 3 years.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Withdraw consent (where processing is based on consent)
  • Data portability
  • Opt out of marketing communications (via unsubscribe links or contacting us)

To exercise these rights, email us at privacy@schooloflock.com. We will respond within 30 days (or the timeframe required by applicable law).

California Residents: Under CCPA/CPRA, you have the right to request information about the sale or sharing of personal information (we do not sell data) and to opt out of any future sale.

EU/UK Residents (GDPR): You have the rights listed above. Our lawful basis for processing is typically contract performance (providing the service) or legitimate interests (improving the platform, fraud prevention).

8. Children’s Privacy

The Site is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country your country of residence (including the United States). These countries may have different data protection laws. We use appropriate safeguards (such as Standard Contractual Clauses) when transferring data from the EU/UK.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The new version will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the new policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: privacy@schooloflock.com
Mailing Address: SchoolOfLock
6701 Cold Harbor Road
Mechanicsville, Virginia 23111